About the job
Patrique Mercier Recruitment is the leading agency for candidates seeking jobs in their native language across various countries. We specialize in connecting talented individuals with top employers in industries such as social media, gaming, healthcare, retail & e-retail, travel, automotive, financial, insurance, energy, and telecommunications. We are currently seeking candidates for an exciting opportunity as an Icelandic Customer Service Representative in Greece. This role not only offers a chance to work in a beautiful location but also to immerse yourself in a dynamic work environment. Our recruitment process is tailored to match the best candidates with the right employers, ensuring a fulfilling career and personal growth. If you’re looking to relocate to Greece and provide exceptional customer service while utilizing your native language skills, we want to hear from you. Join us at Patrique Mercier Recruitment, a project owned by The House of Mercier, and take the next step towards your dream job abroad!
Responsibilities
- Provide outstanding customer service to Icelandic-speaking clients
- Assist customers via phone, email, and chat with inquiries and issues
- Resolve complaints and provide solutions in a timely manner
- Maintain up-to-date knowledge of products and services offered
- Upsell and cross-sell relevant products to customers when appropriate
- Document customer interactions and maintain accurate records
- Collaborate with team members and other departments to enhance customer satisfaction
Requirements
- Fluency in Icelandic and strong proficiency in English
- Experience in customer service or related fields is preferred
- Excellent verbal and written communication skills
- Strong problem-solving abilities and attention to detail
- Willingness to relocate to Greece for the job
- Ability to work in a fast-paced environment and handle pressure well
- Familiarity with CRM systems and customer service software
Benefits
- Private Health Insurance
- Training & Development
- Performance Bonus
- 2 Extra Salaries Per Year
- Fully Paid Training
- Great Salary
- Fully Paid Relocation Package ( flight, transfer and hotel )
Benefits found in job post
- Medical insurance